Effective Date: 18/03/2025

Welcome to the International Occupational Health and Safety Organization (https://www.iohso.com). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website, purchase our courses, or participate in our Affiliate Program.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as outlined. If you do not agree, please discontinue use of our website.

1. Information We Collect

We collect different types of personal information for various purposes, including improving our services, processing payments, and enhancing your learning experience.

1.1. Information You Provide to Us
When you use our website, enroll in a course, or join our Affiliate Program, we may collect the following information:

• Account Registration: Name, email address, password, and contact details.
• Course Purchases: Billing details, payment method (processed through third-party providers), and purchase history.
• Customer Support: Any personal information you provide when contacting our support team.
• Affiliate Program Enrollment: Payment details, tax identification (if applicable), and promotional activities.

1.2. Information Collected Automatically
When you visit our website, we may automatically collect certain information through cookies, tracking pixels, and other technologies:

• Cookies & Tracking Technologies: We use cookies to personalize your experience, analyze site traffic, and improve our services.
• Device & Browser Data: Information about your device type, browser, operating system, and IP address.
• Usage Data: Pages visited, time spent on pages, interactions with course content, and referral sources.

1.3. Information from Third-Party Sources
We may receive additional data from third-party partners, including:

• Payment Providers (PayPal, Stripe, etc.): We receive confirmation of transactions but do not store sensitive payment information.
• Marketing Partners & Analytics Services: Data from platforms such as Google Analytics and Facebook Pixel to understand user behavior and improve our marketing efforts.

2. How We Use Your Information

We collect and use your personal information for the following purposes:

• Providing and Managing Services – Granting course access, maintaining accounts, and delivering customer support.
• Processing Payments – Handling transactions securely through third-party payment processors.
• Enhancing User Experience – Personalizing content, improving website navigation, and offering tailored course recommendations.
• Sending Important Communications – Sending order confirmations, course updates, promotional emails, and security notifications.
• Ensuring Security and Fraud Prevention – Detecting unauthorized access, protecting accounts, and complying with legal regulations.
• Complying with Legal Obligations – Meeting legal, tax, and regulatory requirements.

We never sell your personal information to third parties.

3. Data Security & Protection Measures

We take strong security measures to protect your data, including:

• Encryption & Secure Storage – Sensitive data is encrypted and stored securely to prevent unauthorized access.
• Access Controls – Only authorized personnel have access to your personal information.
• Third-Party Compliance – We work with reputable third-party services that follow security best practices, such as GDPR and PCI-DSS compliance for payment processing.

Despite our efforts, no online platform is 100% secure. Users should take precautions such as using strong passwords and keeping login credentials confidential.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

• Enhance Website Functionality – Remember user preferences and improve performance.
• Analyze Traffic & User Behavior – Measure how visitors interact with our website.
• Personalize Marketing Efforts – Show relevant ads and course recommendations based on your interests.

You can manage cookie preferences in your browser settings. Disabling cookies may impact certain website features.

5. Data Sharing & Third-Party Services

We do not sell or rent personal information. However, we may share data with trusted third parties in the following cases:

• Payment Processing: Transactions are handled by secure third-party providers such as PayPal and Stripe.
• Analytics & Marketing: We use tools like Google Analytics and Facebook Pixel to understand user trends.
• Legal Compliance: If required by law, we may disclose data to regulatory authorities.

All third parties must comply with privacy laws and maintain strong security practices.

6. Email Communications & Marketing Preferences

• Promotional Emails: If you subscribe to our newsletter, you may receive course updates, special offers, and educational content.
• Opt-Out Option: You can unsubscribe anytime using the "Unsubscribe" link in emails or by adjusting your account settings.

We never spam or share your email address with third parties for marketing purposes.

7. Affiliate Program & Data Usage

If you join our Affiliate Program, we collect additional data for commission tracking and payments:

• Affiliate Commissions: Earnings between 20–50% per sale (based on program tier).
• Payout Conditions: Payments are processed 30 days after the sale, once an affiliate reaches $100 minimum balance.
• Refund Impact: If a customer requests a refund, the affiliate will not receive the commission for that sale.
• Fraud Prevention: Affiliates engaging in misleading marketing tactics, fake referrals, or policy violations may have their account terminated.

For questions about the Affiliate Program, contact support@iohso.com before signing up.

8. Your Data Rights & Control

You have the right to:
✔️ Access your data – Request a copy of the personal information we hold about you.
✔️ Correct inaccurate information – Update your personal details.
✔️ Request data deletion – In certain cases, request the removal of your personal information.
✔️ Withdraw consent – Opt out of promotional emails and certain data processing activities.

To exercise your rights, email us at support@iohso.com.

9. Children's Privacy

Our courses are not intended for individuals under 18 years old. We do not knowingly collect data from minors. If you believe a minor has provided personal information, contact us for removal.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

• Regulatory changes (e.g., GDPR, CCPA updates).
• Platform improvements (e.g., new security measures).

Users will be notified of significant updates via email or website announcements.

11. Contact Information

For questions about this Privacy Policy, your personal data, or the Affiliate Program, contact:
📧 Email: support@iohso.com
We respond to inquiries within 24–48 business hours.